How do executives contribute to conflict?
Executives contribute to conflict by communicating ambiguously, either intentionally or unintentionally. Most of us want to avoid conflict, but we can sometimes “talk out of both sides of our mouths” and give mixed messages. In optimal circumstances, issues may be resolved, but such communication fosters an organizational climate that discourages commitment (at best) and promotes conflicts (at worst).
When executives stand up and declare war on barriers to candor, they can welcome new ideas—but they may be saddled with old skills. Leaders must ask the questions behind the questions to foster honest communications and supply training opportunities.
Many executives are sitting too close to the blackboard to see their communication errors. An unbiased professional coach or consultant can spot weaknesses and help correct approaches that contribute to conflict.
If this piques your interest, inquire about our one-day workshop on conflict resolution: “”Boosting Collaboration and Cooperation.” It’s totally unique, useful and cost-effective.